What role does accurate, real-time passenger information play in boosting the passenger experience and getting more passengers on board? How can transit companies and operators win back trust?
It is fair to say that bus travel lags behind all other major modes of transport when it comes to providing visibility over the journey. Passengers now expect timely and accurate travel information that is reflective of the actual service, delivered consistently across various channels – web, mobile app, stations, stops and vehicles.
In this webinar, we explore the importance of accurate real-time passenger information using a multi-channel approach, and why now is the time to embrace these systems.
Learning Points:
This webinar took place on 10 June 2020. It is now available to watch on-demand, please complete the form below for instant access.
Please complete the form below for instant access to PUBLIC TRANSIT: Get more passengers on board with real-time information
Partner, PwC
Smart Mobility Practice
CEO & Co-founder
SWAT Mobility
CEO
About Me