PUBLIC TRANSIT: Get more passengers on board with real-time information

What role does accurate, real-time passenger information play in boosting the passenger experience and getting more passengers on board? How can transit companies and operators win back trust?

It is fair to say that bus travel lags behind all other major modes of transport when it comes to providing visibility over the journey. Passengers now expect timely and accurate travel information that is reflective of the actual service, delivered consistently across various channels – web, mobile app, stations, stops and vehicles.

In this webinar, we explore the importance of accurate real-time passenger information using a multi-channel approach, and why now is the time to embrace these systems.

Learning Points:

• How agencies are adapting to COVID-19 around the world
• How you will boost ridership while enhancing operational agility
• Why you need a multi-channel approach and what is involved
• How do you audit and improve ETA prediction accuracy
• What role will passenger information have in gaining back trust
• How the right system will ready you for future mobility and multi-modal travel

This webinar took place on 10 June 2020. It is now available to watch on-demand, please complete the form below for instant access.